Better Business Bureau dispute with Asheville Yoga Center

BBB Complaint Case# 577969 (Ref#20-554226-577969-7-1100)

https://charlotte.app.bbb.org/complaint/view/577969/c/w2a749

Thank you very much for helping me in this matter. I have tried yet have been unable to reach Asheville Yoga Center.

In additional to running an IT company for 21 years with 10 consecutive years on the Triangle Business Journal’s top companies, I have a pristine lifetime track record, and passed a strict background check to serve as a volunteer yoga leader for the NC Department of Public Safety at Franklin Correctional Institute to help inmates find peace in their environment. I also served in Charlotte North Rotary Club, Raleigh Rotary Club, and Cary McGregor Rotary Club for 20 years with 10 years of perfect attendance and 3 Paul Harris Fellows. I am an ordained minister, and founding member of the Marriage Matters Sunday school class at Edenton Street United Methodist Church. Please consider the source credibility I have for my entire life, and help Asheville Yoga Center amicably settle matters with me since you have been able to get their response.

Michael Johnson said people complained about me plus concocted a story about other complaints in other classes. Melissa Driver, the General Manager at Asheville Yoga Center has failed to date to give me any reason for my termination, has never met me, will not answer my phone calls to Asheville Yoga Center, filed a grievance with Yoga Alliance, and will not reply to emails. My request to speak with Sunny Keach, one of the owners or Asheville Yoga Center, using Facebook Messenger with a response from him that he knows about the case and will let Melissa Driver handle it is my personal business, and my prerogative to block him. Furthermore, I have been advised by counsel not to contact him again. The focus is on Asheville Yoga Center, their failure to answer the phone or respond to emails directly to Stephanie Keach, the other owner, and not personal interaction on Facebook Messenger. As for the YouTube copyright violation, I recorded my conversation with Michael Johnson after the teacher training module was over on my computer with my software, and am not going to argue with YouTube or Asheville Yoga Center about it.

I am open and honest, have publicly placed full documentation with detailed emails and videos, and have nothing to hide.

Asheville Yoga Center – question after class from Jim Ray
http://yogaray.org/asheville-yoga-center-question-after-class-from-jim-ray/

Asheville Yoga Center – Chronology After Training
http://yogaray.org/asheville-yoga-center-chronology-after-training/

Yoga Alliance – Grievance from Asheville Yoga Center
http://yogaray.org/yoga-alliance-grievance-from-asheville-yoga-center/

The fabricated Assault on Female charge and incarceration for a crime I did not commit is the worst thing that has happened to me in life to date, has nothing to do with Asheville Yoga Center, and merely indicates judgment from Michael Johnson plus those that stayed after class that complained according to Michael Johnson. Asheville Yoga Center fabricating a story to you that I communicated a threat as being the reason for my termination occurred after Michael Johnson said people complained about me, and management would be contacting me. The use of their word “threat” is inaccurate, and “promise” would be a better choice. I remain willing to settle amicably for a refund, or seek restitution in a court with a civil suit for treble damages.

According to Asheville Yoga Center, the total expense during his lifetime as a client at AYC including the 300RYT program charges, attending classes at our studio, and lodging is $3,547.39 since his first visit on November 4, 2014, and that “Mr. Ray has not spent $10,000 with AYC as he has stated.” It is a 7 hour round trip for me to drive, and Asheville Yoga Center constitutes only a portion of my expenses. I used their lodging for only 2 nights at $90/night for 1 of the 11 modules. However, I stayed elsewhere for most of the modules at an approximate cost of $100/night for 18 of the 20 nights, had a per diem for meals of approximately $35 for 20 days ($5 breakfast, $10 lunch, $20 dinner), made 6 trips to Asheville with 238 miles one way that cost $1656 at the US IRS reimbursement rate of $0.58/mile, and bought both the required and optional books for $400 at an approximate cost of $40 per module for 10 modules.

  • Lodging $1,800 – approximate cost of $100/night for 18 of the 20 nights, 2 nights at $90/night for 1 of the 11 modules at Asheville Yoga Center
  • Meals $700 – per diem for meals of approximately $35 for 20 days ($5 breakfast, $10 lunch, $20 dinner)
  • Mileage $1,656 – $0.58/mile*238 miles one way*12 trips
  • Books $400 – required and optional books for $400 at an approximate cost of $40 per module for 10 modules
  • Asheville Yoga Center $3,547
  • $8,104 total expenses

Asheville Yoga Center owes me $8,104 for terminating me without cause with only 1 of 11 modules left to graduate with my RYT500 certification. If they do not wish to settle amicably for $8,104 total expenses, then I stand by my word to retain counsel, and enter into civil litigation for treble damages of $24,312.

Regards,

Jim

From: Better Business Bureau charlotte.epy@bbb-email.org
Sent: Friday, October 16, 2020 2:11 PM
To: Jim Ray jim@net0ag.com
Subject: BBB Complaint Case# 577969 (Ref#20-554226-577969-7-1100)

Complaint ID#: 577969
Business Name: Asheville Yoga Ctr

Thanks again for the opportunity to assist you with resolving your dispute with the above mentioned business. BBB received a response, which is available by clicking here: https://charlotte.app.bbb.org/complaint/view/577969/c/w2a749

Please review it and advise us of your position in the matter by October 21, 2020. If BBB does not hear from you, your complaint will be closed, and it will appear in the company’s BBB Business Review as: “Answered – BBB has not heard back from the consumer as to their satisfaction with the business’s response.”

We sincerely hope the business’s reply addresses your concerns, and would appreciate hearing from you as to your satisfaction. If this resolves your dispute, your complaint will appear in the company’s BBB Business Review as: “Resolved – The complainant verified the issue was resolved to their satisfaction.” If the business’s response does not resolve your concerns, BBB would like to hear from you.

Each year, millions of consumers contact BBB for pre-purchase information, and your response as to your satisfaction will assist future consumers with making pre-purchase decisions.

We appreciate the opportunity to be of service, and look forward to hearing from you by the above-mentioned date.

“The text of your complaint will be publicly posted on BBB’s web site (BBB reserves the right to not post in accordance with BBB policy). Please do not include any personally identifiable information in describing the nature of your complaint. By submitting your complaint, you are representing that it is a truthful account of your experience with the business. BBB may edit your complaint to protect privacy rights and to remove inappropriate language.”

Asheville Yoga Center – Chronology After Training

I asked Michael Johnson the question after class posted here http://yogaray.org/asheville-yoga-center-question-after-class-from-jim-ray/

My last written communication with Michael Johnson on Sept. 13, 2020 around 12:30 PM when he agreed to be a reference for me as a yoga student was as follows:

Michael, I will email you later today with details. Thank you, sir! Namaste.

chat after class from teacher training module

Here is the email I sent to Michael Johnson time stamped Mon 9/14/2020 10:36 AM regarding a character reference for criminal trial 9/22 for fabricated assault on female charge:

Michael,

I’ve had lots of “friends” not give me the time of day after getting falsely arrested last year, and would appreciate your help with a brief letter stating that I am a yoga student in good standing, about to get my RYT500, and that yoga is all about the way you live your life including non violence.

My own criminal lawyer wanted me to go through forensic psychological examination to see if I have the sanity to withstand trial. He said it in a conference call with my father. I told him he was fired, and hung up the phone. We kissed and made up.

If he or anyone else thinks I am crazy, all they need to do is ask, and I will tell them that hell yes I am crazy. Crazy about love and kindness.

I’ve got to go to a job site now, and would like to briefly discuss matters, and at least answer any questions you may have. Attached are 2 references that are good examples, and much appreciated.

Having you say I am a good student of yoga, and about to graduate with my second advanced teacher training certification from arguably the best yoga school around, Asheville Yoga Center, would carry some weight.

North Carolina has painted an ugly picture of me, and is about to get in a lot of trouble if they do not dismiss the case, and pay for damages. Even the lady at Franklin Correctional Center in the NC Department of Public Safety would not stand up for me, and I was a volunteer for NC Department of Public Safety to lead yoga for inmates that were murderers and rapists that I learned to call my brothers, and to treat them as such especially after my 2016 Prison Yoga teacher training at Asheville Yoga Center with James Fox that leads yoga at San Quentin.

Some unnamed district attorney insinuated my case would have been dismissed had I taken a plea bargain that entails 1 year of battery classes for a crime I did not commit, and I am most likely as qualified to lead those classes as anyone else they choose especially with my direct volunteer experience doing so with yoga. It also entailed 5 years of probation, a criminal arrest record, and lying to the judge to say I am guilty.

Regards,

Jim

email to Michael Johnson 9/14/2020

When I spoke with Michael Johnson about the details on Tuesday morning, 9/15/2020, he told me people complained, went back on his word to provide a reference for me, and said management would be contacting me.

I tried to communicate with one of the owners of Asheville Yoga Center, Sunny Keach, that had been a friend on Facebook, and he refused to get involved as evident from our Facebook Messenger exchange on Tuesday afternoon, 9/15/2020 at 1:34 PM:

People complaining behind my back constitutes slander. It was at that time that I lost my trust in Michael Johnson, and canceled my reservation for his next teacher training module in the following email sent to Carolyn Way in charge of programs at Asheville Yoga Center, and to Stephanie Keach, the other owner of Asheville Yoga Center:

subject: may i cancel the poly vagal training in October, and get a refund?

I am very disappointed after having a conversation with Michael Johnson this morning. I waited until after the teacher training session this weekend, asked permission to ask a question involving a reference for a fabricated charge, briefly discussed the details, and was told that people complained, and I would be contacted by management.

Unless you want a civil suit for slander, I suggest we work out a suitable arrangement for me to finish the training I started.

I’m sorry the truth hurts a little bit.

I will never go to one of his classes again, and really don’t care to go back to Asheville Yoga Center at all.

It has become an unsafe place for me, and the discussions that take place in a question/answer invitation should remain as confidential as necessary so people do feel safe.

I don’t need the judgement from Michael, you, or anyone else.

Regards,

Jim

email sent 9/15/2020 at 9:54 PM

Asheville Yoga Center would not answer phone calls or reply to email. I received a client termination letter the next day from Melissa Driver at Asheville Yoga Center that I have never met:

That letter from Melissa Driver to expel me from Asheville Yoga Center was attached to the following email that I sent to my criminal attorney in the trial on 9/22/2020 where I was found Not Guilty of Assault on Female, and my attorney recommended filing a civil suit against Asheville Yoga Center due to the actions of Michael Johnson, Melissa Driver, Sunny Keach, and Stephanie Keach:

From: Young, Bill wdyoung@hatchlittlebunn.com
Sent: Wednesday, September 16, 2020 10:52 AM
To: Jim Ray jim@net0ag.com
Subject: RE: may i cancel the poly vagal training in October, and get a refund?

Hey Jim:

Wow. They are not holding back are they?!

So, you are likely going to need to consult with a civil litigator regarding potential causes of action.

With such a clear termination, your relationship with them is definitely over. Only question left is if they owe you more money for the time and money you already spent on the training that is worthless to you without completion.

Let me know if you would like a referral.

Bill

William D. Young, IV
Attorney, Criminal Defense Team
Hatch, Little & Bunn, LLP
2626 Glenwood Ave. | Suite 550 | Raleigh, NC 27608 | map
Office: 919.856.3964 | Fax: 919.857.3964 | www.YoungLittleLaw.com
CONFIDENTIALITY NOTICE: This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.

HLB STATEMENT ON CORONAVIRUS: As we prepare for the wide range of possible outcomes related to unprecedented public health concerns regarding COVID-19, we want to provide assurance that our highest priorities are the health and safety of our clients, employees, and the community in which we live. We are monitoring federal and state guidance and are prepared to implement extensive business continuity measures that ensure uninterrupted service levels throughout the duration of this evolving situation. To the extent that our services rely on third-party and government entities, we will adapt and respond accordingly. Precautionary and thorough sanitary practices have been employed in our office to reduce risk to employees and clients.

From: Jim Ray jim@net0ag.com
Sent: Wednesday, September 16, 2020 10:48 AM
To: Young, Bill wdyoung@hatchlittlebunn.com
Subject: FW: may i cancel the poly vagal training in October, and get a refund?

Now, will you write a letter to them for me?

Regards,

Jim

From: AYC Programs programs@youryoga.com
Sent: Wednesday, September 16, 2020 10:40 AM
To: Jim Ray jim@net0ag.com
Subject: Re: may i cancel the poly vagal training in October, and get a refund?

Mr. Ray,

Please see the attached letter. Your card on file has been refunded for the future training you had paid for in advance.

Melissa Driver
General Manager

Yoga Programs Department
Asheville Yoga Center

On Tue, Sep 15, 2020 at 9:54 PM Jim Ray jim@net0ag.com wrote:
I am very disappointed after having a conversation with Michael Johnson this morning. I waited until after the teacher training session this weekend, asked permission to ask a question involving a reference for a fabricated charge, briefly discussed the details, and was told that people complained, and I would be contacted by management.

Unless you want a civil suit for slander, I suggest we work out a suitable arrangement for me to finish the training I started.

I’m sorry the truth hurts a little bit.

I will never go to one of his classes again, and really don’t care to go back to Asheville Yoga Center at all.

It has become an unsafe place for me, and the discussions that take place in a question/answer invitation should remain as confidential as necessary so people do feel safe.

I don’t need the judgement from Michael, you, or anyone else.

Regards,

Jim

email sent 9/16/2020 11:26 AM

Asheville Yoga Center has not worked out a suitable agreement, and I am seeking financial restitution.

Asheville Yoga Center – question after class from Jim Ray

After the Bhakti Yoga teacher training class was over, Michael Johnson, the instructor, said he would stick around to answer questions, or to have discussion. I let him know I had a question, waited patiently for 18 minutes for others to have the floor, asked him for a reference as a yoga student, and let him know why in this recording I made of our conversation: